Shipping policy
Shipping Policy
Welcome to sproutkids!
We are committed to delivering your order quickly and reliably. Please read our shipping policy below.
📦 Shipping Destination
Shipping area:
We currently offer free shipping within the United Kingdom. At this time, we do not ship to international destinations outside the UK.
⏱️ Processing Time
Orders are processed within 1 to 3 business days (Monday through Friday, excluding UK public holidays). You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
🚚 Estimated Delivery Time
Standard delivery within the United Kingdom: 3 to 7 business days after shipment.
Please note that delivery times may be affected by carrier delays, weather conditions, or peak holiday periods. We are not responsible for delays caused by the carrier.
📍 Shipping Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for lost or delayed shipments due to incorrect address information. If you notice an error after placing your order, contact us immediately at contact@sproutkids.shop.
📦 Order Tracking
Once your order ships, you will receive an email with your tracking number. You can track your package through the carrier's website (Royal Mail, UPS, or FedEx depending on your order).
❓ Shipping Questions?
If you have any questions or concerns about your shipment, please reach out to our customer support:
sproutkids
443 Coldharbour Lane, London, SW9 8LN
📧 Email: contact@sproutkids.shop
📞 Phone: +4474807656105